World-renowned emotional AI chatbot, formerly Microsoft's team now independent, known for high-EQ conversations.
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Xiaoice is an emotional AI chatbot launched by Microsoft's Asia Internet Engineering team in 2014. It was once the world's largest AI conversation system (~60% of global AI interactions). Spun off as an independent company in July 2020, focusing on high-EQ conversation, digital humans and AIGC technology. Its product line includes X Eva (AI clone social app, discontinued 2025-11-30), Xiaoice Island (AI social metaverse), and various B2B digital employee solutions. Emotion engine upgraded to EQ 4.0.
Background
Xiaoice was created by Microsoft's Asia Internet Engineering team in 2014, initially providing emotional companionship on WeChat/QQ. Spun off as Beijing Xiaoice Technology Co., Ltd. in 2020.
Technology
Built on the Avatar Framework, supporting emotional computing, multi-turn dialogue, speech synthesis, and image generation. EQ 4.0 emotional computing engine.
Market
Highest brand awareness in the Chinese AI companion market. Once handled ~60% of global AI interactions. From 2025, shifted focus to B2B digital employees and AIGC.
Best For
Editorial Note
One of the most important brands in AI companion history, but consumer products have significantly contracted.
Strengths
- + Extremely high brand awareness
- + Mature emotional conversation tech
- + Chinese/Japanese bilingual
- + Multi-platform coverage
Drawbacks
- − Consumer companion (X Eva) discontinued 2025-11-30
- − Shifted focus to B2B
- − Limited Western market awareness
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